FAQ

1. What services does lestetika provide?

lestetika provides custom mobile car detailing directly at your home or workplace location across designated coverage areas in Europe. Services include tailored interior cleaning, paint protection, and surface restoration customized to your vehicle’s specific condition.

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2. How does the booking process work?

You begin by completing a consultation form on www.lestetika.com detailing your vehicle model and required treatments. To lock in your preferred mobile service time slot, a single reservation deposit is placed online. Once submitted, our team confirms your scheduled appointment details.

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3. Is the online payment a full price or a deposit?

The online payment made via www.lestetika.com represents a one-off reservation deposit to secure your mobile appointment slot. The final service price is confirmed upon an initial visual assessment of the vehicle on the day of service, taking into account vehicle size, condition, and agreed custom scope.

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4. Are there any recurring charges or subscriptions?

No. All payments on www.lestetika.com are single, one-off charges authorized directly by you for specific custom bookings. lestetika does not operate subscriptions, automatic renewals, or recurring billing systems.

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5. How do I cancel or reschedule my appointment?

You may cancel or reschedule your service appointment by emailing us at least 24 hours prior to your scheduled time slot. Appointments canceled with at least 24 hours’ notice are eligible for a full refund of the reservation deposit.

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6. What happens if the weather is bad on my appointment day?

Because mobile detailing requires suitable outdoor conditions, severe weather (such as heavy rain or freezing conditions) may affect safe service execution. If weather conditions prevent service, our team will contact you to reschedule your appointment at no extra charge.

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7. How can I contact customer support?

For any booking inquiries, custom quote requests, or assistance with existing appointments, please contact us via email:

Email: [email protected]